Privacy Policy

(Your privacy is very important to us!)

Welcome to Shimmer Game Studio!

For us, protecting your privacy is a very important job. Shimmer Game Studio and its affiliates are committed to protecting the privacy of our users ("Users" or "You"). This Privacy Policy describes how we collect, store, use, and manage information. This information includes the personal information you provide to us or the information we collect through the site.

The collection includes Shimmer Game Studio (server) provided on mobile devices (such as Apple devices and Android devices). Please note that this policy is limited to the information you submit to Shimmer Game Studio when you enjoy our services. Shimmer Game Studio is not responsible for the actions of any other third party individual or company, including their website content, their use of the information you provide, or other products or services they provide. Any link to a third party individual or company does not represent sponsorship or affiliation.

By using our services, you agree to this policy and agree to process your data, including your personal information, in the manner specified in this policy. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SERVICE.

If you have questions or concerns about our privacy policies or practices, please contact us at Shimmer Game Studio. Please contact service@shimmergames.com if you have unresolved privacy or data usage concerns that you would like to receive further processing from us.

Information Collection And Use

Shimmer Game Studio collects information as follows and may include:

- Personal info / Messages: Emails and Email address

- App info and performance: Crash logs, Diagnostics

- App activity: App interactions, Installed apps, Other user-generated content, Other actions

- Device or other IDs

Shimmer Game Studio's primary purpose of collecting and using information is to create an account, provide you with services, improve the quality of our services, contact you, conduct research, and produce internal reports. We store this data on Tencent cloud servers or on other servers or devices in other countries. In order for you to use the community forum feature, you must register and provide usernames, passwords, and mailboxes.

Your data is encrypted in transit and your data is transferred over a secure connection.

You can request that data be deleted and delete your data in game by yourself.

SoloKnight: Tap the DELETE ACCOUNT in account function.

Rent Please!- Landlord Sim: Tap Cancel in Game Setting.

Or you can contact us at service@shimmergames.com.

Forum / Private Information

Our website provides public-facing blogs, private information, or community forums. Please be aware that if you post a message on these sites, anyone who can log in to the site will be able to read your information or collect it for use. If you would like to remove your personal information from the blog or community forum, please contact us at service@shimmergames.com. In some cases, we may not be able to delete your personal information, in which case we will inform you of the situation and its reasons. If you choose to use Facebook to connect using our blog or community forum, the information you provide will be tied to your Facebook account. You will need to contact Facebook directly to delete your personal information posted on our blog or community forum.

Social Media (Features) And Widgets

Our site includes social media features such as Facebook like buttons and widgets (such as the "share" button or interactive applets running on our site). These features may collect your IP address, the pages you are visiting on our site, and may create browsing data to make this feature work properly. Social media features and widgets may be stored on third parties or on the hosts of our site. Your interaction with these features is governed by the Company Privacy Policy that provides this functionality.

Apple (iOS) And Android Platform

When you use any Shimmer Game Studio games or applications on your mobile platform, we may collect and record certain information such as your Product Unique Identifier (persistent/intermittent), hardware type, Media Access Control ("MAC" ), Your operating system ("OS") version, the name of your device, your mailbox (if you're connected to Facebook or Google+), and your location (based on yours), your mobile device ID ("IMEI" Of the network protocol (& quot; IP & quot;) addresses). This information will help us solve the problem and understand the use of the tendency. We may collect information based on your location in order to provide you with the correct version of the app so that you can interact with other users of the game. We will not share this information with any third parties without your permission. If you no longer want us to track or use this information, you can turn it off on your device. Please note that if we do not know where you are, especially in the country, the app may not work properly. In addition, we created a unique user identity to track your use of our services. This unique user ID is stored with your profile information to keep track of the Shimmer Game Studio you are using.

Facebook Connect, Game Center and Google+

You can sign in to our site using a login service ("SN Service"), such as Facebook Connect, LinkedIn, Apple Game Center, or a public account. These services will identify you and ask you to choose to share certain personal information (such as your name, e-mail address, and resume) with us to pre-populate our registration form. Services such as Facebook Connect allow you to choose whether to post your activity on this website to your profile page and share it with others in your circles. We may collect and record information through the Service in accordance with the policies and terms of the SN Services. The information we collect when your user account accesses the SN service may include:

  • your name
  • your SN service user identification number and/or user name
  • location, city, state (8) the SN service user identification number of your friend who is also logged in to the Shimmer Game Studio game
  • the gender
  • Birthday
  • e-mail address
  • personal photo or link.

If you'd like us to remove information about you from Facebook, the Game Center, or Google+, please contact us at service@shimmergames.com.

Invite Friends

Shimmer Game Studio may provide you with the opportunity to invite contacts via SN services, such as your Facebook buddies so that these contacts can use Shimmer Game Studio, or you can invite them to join your Shimmer Game Studio game. These contact information will only be used to send messages to recipients. You or a third party may contact us (service@shimmergames.com) by asking us to remove any information within the scope of the Shimmer Game Studio from our database.

Customer Service

We may collect your e-mail when you contact our customer service team and may send you an e-mail at your e-mail address and inquire about your experience at the Shimmer Game Studio website and send us your e-mail address Or product promotional materials and other relevant information. If you do not wish to receive further emails, you can unsubscribe at any time by clicking the Unsubscribe link at the bottom of the message or by sending us an email (service@shimmergames.com).

Push Notifications

From time to time, we may send you notifications about game updates, high scores, and other service-related issues that may be important to you through our mobile app. You can turn off pushes at any time in your phone's settings and no longer receive this type of information.

Game Data Collection

Every time you run our game, we collect all the data about your interactions with the game and with other players in the game through the server log folder. In order to provide you with services and to improve the quality of service, this information may be associated with your player identity, IP address, or device identity. This type of data is stored in Tencent cloud Services. Once you have your permission, we will also collect your exact location so that we can match you to other players in your area.

Other Collections

We may also obtain your information by:

  • logging into or using the message boards in the Service
  • you participate in the investigation of the Services
  • your participation in the Sweepstakes or Contest by using the Services.

We may provide you with the opportunity to participate in sweepstakes or contests through our services. If you participate, we will ask you to provide certain personal information. Participation in these draws or contests is voluntary, so you may choose whether to disclose your personal information. The requested information usually includes contact information (such as name and shipping address) and demographic information (such as zip code). We use the above information to inform winners and to award prizes, monitor business volume, or personalize services. We may ask third-party service providers to organize these raffles or contests; the company may not use your personal information for any other purpose.

Tracking Technology

We and our marketing and contracting partners, affiliates, or analysts use technologies such as cookies, beacons, scripts, and tags to identify a user's computer/device and "remember" information about your visit: Preferences or user name and password. The information contained in cookies may relate to your personal information, such as your user identity, in order to improve our quality of service, to tailor suggestions that are relevant to your interests, and to make the service easier to use. You may disable cookies at any time, but you may not be able to access or use the services. We may have ads from third parties that send cookies to your computer/device and track what you get and the ads you watch. Because a third-party agency associates your computer/device with a number, they recognize your computer/device each time they send you an ad. These ads may use information about your visits to our services, third-party sites, and applications to measure performance and provide ads for goods or services that are relevant to your interests. This policy does not apply to and is not responsible for the data collection practices of these third-party advertisers, and we encourage you to review their privacy policies for more information about their use of cookies and other technologies. You can click on the following link: Shimmer Game Studio Learn more about how to disable cookies for more relevant advertisements.

Mobile Analysis

We will use mobile analytics software to better understand the functionality of our mobile software on your device. The software will record information such as how often you use the app, events that occur within the app, aggregated usage, performance data, and app download addresses. However, we do not associate information stored in the analytics software with any personal information you submit to the mobile app.

Third-Party Services

The services we provide will include third-party tracking tools belonging to our service providers, such as Mobile App Tracking for Google Analytics and Tune. The third-party may use cookies, APIs, and SDKs in the services we provide to collect and analyze user information on our behalf. The third-party will have access to information such as your device identifier, MAC (Media Access Control) address, IMEI (Mobile International ID), area (using a given locale), geolocation, and IP address, With the aim of providing services under their respective privacy policies. Our privacy policy does not cover the use of third-party tracking tools. We do not have permission to access or control these third parties. Please refer to our list of analytics partners for this service. For information on how to unsubscribe, click on the link at Shimmer Game Studio.

Ad Network

We may display advertisements in the Services, which may collect and use information about you, such as your Service session activity, device identifiers, MAC addresses, IMEIs, geolocation, and IP addresses. They will use this information to show you the ads you are interested in. Please refer to our list of partners for this service. For how to unsubscribe please click on the link: Shimmer Game Studio. In addition, you may see ads for our games in other services. By clicking on any of these ads and installing our games, you will become a user of our services. The advertiser shares a device identifier to verify the installation.

How We Use Information

We will use the information collected in our services in accordance with the policies described in this policy, or as set forth in the relevant Terms of Service. For example, we may use your information for:

  • Create a game account and allow users to use our games;
  • Identify and recommend connections with other Shimmer Game Studio users;
  • Operation and improvement of our services;
  • Learn about you and your preferences to enhance your experience and enjoyment with our services;
  • Reply to your comments and questions, and provide customer service;
  • Provide and deliver the products and services you request;
  • Send information about you, including acknowledgments, invoices, technical notices, updates, security alerts, support, and administrative information;
  • To inform you about promotions, rewards, upcoming events and other news about products and services offered by Shimmer Game Studio and our selected partners;
  • So you can communicate with other users;
  • Link or combine it with other information we obtain from third parties to better understand your preferences and provide you with better service.

Disclosure of Your Information

Shimmer Game Studio will not share your personal information with any other person or organization unless you have obtained your approval or the following: Obtain your consent. For example, you agree to share your information with other third parties for the purposes of marketing for the third party itself (subject to its separate privacy policy). If you wish to no longer allow us to share your information with third parties, please contact us at service@shimmergames.com. If you do not wish to receive such information from a third party, please contact the third party directly. Shimmer Game Studio may hire other companies and individuals to provide services to you on our behalf. For example, these services include analyzing data and providing customer support. To represent Shimmer Game Studio to you, these agents and service providers may have access to your personal information. We will release your information to the extent permitted by law, such as compliance with the court summons or when we believe the release is appropriate for compliance with the law; investigate fraud, respond to government requests, enforce or exercise our rights; We or our users or others have the right, property or security. The above actions involve the exchange of information with other companies and institutions to prevent fraud. We may share your information as a result of a merger transaction, sale of assets, or financing or merging of all or part of our business with another company. If the owner or user of your personal information changes, we will notify you by email or by posting a notice on our website. We may share aggregate or anonymous information about you with advertisers, publishers, business partners, sponsors, and other third parties.

Policy Changes

We may update this privacy policy to reflect our practices. If we make any significant changes, we will notify you by e-mail (sent to the e-mail address shown on your account) or by posting a notice on this website prior to the change taking effect. We encourage you to check this page regularly for the latest information on our privacy practices.

Safety

Shimmer Game Studio takes reasonable steps to protect your information from unauthorized access by third parties or loss, misuse, or alteration by third parties. While we practice integrity and store the information collected in our services in a secure, non-public operating environment, we can not ensure that such information is secure in the course of transmission or storage on our systems. In addition, while we try to ensure the integrity and security of our network and systems, we can not guarantee that our security measures will fully prevent third-party "hackers" from gaining access to such information illegally. We make no representations or warranties that your information will be free from any third-party loss, misuse, or alteration. However, any Internet transmission method or electronic storage method is not 100% secure. Therefore, we can not guarantee absolute safety. Access to personal information If your personal information changes, or if you no longer need our services, you can correct, update or delete inaccuracies by changing your account settings or by contacting us at service@shimmergames.com. We will respond to your access request within 30 days.

Data Retention

We will retain your personal information for the period of validity of your account or for such period as is necessary for the provision of the Services. If you would like to cancel your account or request that we no longer use your information to provide you with services, please contact us at service@shimmergames.com. We will retain and use your information to the extent necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Our Policy On Children

We do not intend to collect or request personal information from people under the age of 13 or to intentionally allow such people to use our services. If you are under 13 years of age, please do not send us any information about yourself, including your name, address, telephone number, or e-mail address. No person under the age of 13 should provide any personal information. If we find that we have collected personal information for children under the age of 13, we will delete the information as soon as possible. If you believe we may have obtained any information from or about children under the age of 13, please contact us at service@shimmergames.com.

Unsubscribe From Marketing Information

You can unsubscribe from these emails by sending us a request at service@shimmergames.com, as directed in your promotional email. If you unsubscribe, we will still send you unsolicited emails, such as those relating to your account or our ongoing business relationship. You may also unsubscribe from SMS by sending a request to us via SMS (Short Message Service) or through service@shimmergames.com.

Transboundary Information Transfer

We may transfer your collected information to any affiliated entity, or an overseas third party, and transfer it from your country or jurisdiction to other countries or jurisdictions around the world. Please note that these countries and jurisdictions may not have the same data protection laws as your own jurisdiction and we will take action to ensure that adequate security measures are in place to enable the transmission of information to the United States and elsewhere and to use and disclose information about Your information, including personal information as described in this policy.

Details for Usage of TalkingData Services

TalkingData provides data statistics analysis service for mobile applications through your integration of TalkingData data SDK and API in the application. Your application will collect and transfer relevant data of your terminal users through technical means, and our service will help analyze these data to learn the performance and user’s usage situation of your application on different terminal equipment, platform or application distribution channel. Your terminal users’data usually include but not limited to, SDK or API version, platform, timestamp, application mark, application version, application distribution channel, iOS IDFV, iOS IDFA, Android advertiser mark, MAC address, IMEI, equipment model, terminal manufacturer, terminal equipment OS version, conversion start/end time, language residence, mobile network/country code, time zone and network situation (WiFi and so on), hardware, CPU and battery usage situation and so on. In accordance with your mobile application type and your requirement on statistical analysis, your terminal users’data may also include user’s gender, age, location, equipment information, OS, operator, promotion channel, trigger event, mistake report, and volume of a page view and so on. For the purpose of analysis service, the TalkingData analysis service will send the above data to the TalkingData server through your application and display in convergent data and analysis reports. You could check relevant statistics and analysis results through logging into the account on our website.

Details for Usage of Umeng Services

1.COLLECTION OF INFORMATION

The data we collect depends on the context of your interactions with us, the choices you make, including your privacy settings, and the products and features you use. The data we collect can include SDK/API/JS code version, browser, Internet service provider, IP address, platform, timestamp, application identifier, application version, application distribution channel, independent deice identifier, iOS ad identifier (IDFA), Android ad master identifier, network card (MAC) address, and international mobile device identification code (IMEI) The equipment model, the terminal manufacturer, the terminal device operating system version, the session start/stop time, the location of the language, the time zone and the network state (WiFi and so on), the hard disk, the CPU, and the battery use, etc.

2.USE OF PERSONAL DATA

Product Improvement. We use data to continually improve our products, including adding new features or capabilities.

3.SHARING OF PERSONAL DATA

To improve our product and provide you better service, we also share personal data with vendors or agents working on our behalf for the purposes described in this privacy policy. For example, companies we've hired to provide data analytical services may need to collect and access personal data to provide those functions. In such cases, these companies must abide by our data privacy and security requirements.

4.LEGAL BASIS FOR DATA PROCESSING

We process Personal Data for the purposes set out in this Privacy Policy, as described above. Our legal basis to process personal data includes processing that is: necessary for the performance of the contract with you (for example, to provide you with the services you request and to identify and authenticate you so you may use the Sites); necessary to comply with legal requirements (for example, to comply with applicable accounting rules and to make mandatory disclosures to law enforcement); necessary for our legitimate interests (for example, to manage our relationship with you, to ensure the security of our services, to communicate with you about our products and services); and based on consent by our customers (for example, to place certain cookies and to share your information with third parties for advertising purposes).

In some instances, you may be required to provide us with Personal Data for processing as described above, in order for us to be able to provide you all of our services, and for you to use all the features of our Sites.

5.International Transfers of Personal Data

Our business may require us to transfer your Personal Data to countries outside of the European Economic Area (“EEA”), including countries such as the People’s Republic of China or Singapore. We take appropriate steps to ensure that recipients of your Personal Data are bound to duties of confidentiality and we implement measures such as standard contractual clauses. A copy of those clauses can be obtained by contacting our Help Center.

6.Your Rights

Subject to limitations in applicable law, you are entitled to object to or request the restriction of processing of your Personal Data, and to request access to, rectification, erasure, and portability of your own Personal Data.

Where the use of your information is based on consent, you can withdraw this consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. Requests should be submitted by contacting us through service@shimmergames.com.

If you are aware of changes or inaccuracies in your information, you should inform us of such changes so that our records may be updated or corrected. You may lodge a complaint with a supervisory authority if you consider that our processing of your Personal Data infringes applicable law.

We retain your Personal Data as long as needed to provide services or products to you, or as required or permitted by applicable laws, such as tax and accounting laws.

If you have any questions about this policy, please contact us at service@shimmergames.com.